In today's fast-paced and often hectic work environment, it can be easy for managers to overlook the importance of regular one-on-one...

Over the last few decades we’ve seen amazing things happen for companies with a strong culture. I’m talking Southwest Airlines, Zappos,...

For those of you working in or running a big company, you've probably heard the saying, "happy employees equal happy customers." And you...

Every January I, like most folks, try and think about how I want the new year to pan out. I gave up on resolutions forever ago. I never...

Strategy, smategy…Strategic alignment is the secret sauce I feel you, Executive leaders. You did all the “things.” You had the executive...

One of the greatest benefits of storytelling is its power to evoke empathy. When we hear or read a story, we are transported into the...

It is beyond time for a new way of thinking about work. I’ve spent a good bit of time talking to leaders about the work-from-home debate....

Why Mercury? I’ve had a few people ask me why I named the company Mercury. “Is this about mercury they put in thermometers and such?”...

I got some news on my wife’s birthday. “Position eliminated.” Holy gut-punch, Batman. We were on our way back from a trip to visit our...

A few months ago, I found myself with a good amount of unscheduled free time. Like many people, my company’s plans for growth were slowed...

For the last decade or so "authenticity," the act of being authentic, is a buzz word used to describe leader transparency and...

Ever read one of the Where's Waldo? books. If so, you've probably experienced the intensity, challenge, frustration (call it what you...